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You need first-class technical documentation to deliver to your customers.

Madison Hill Communications delivers technical writing, editing, and documentation solutions for companies looking to update their existing documentation, or seeking to develop new collateral. Every page of our technical documentation is written and produced by highly trained New Jersey technical writers with advanced degrees in sciences, English, and/or writing.

Over the past 15 years, Madison Hill has developed hundreds of user guides, online help systems, technical drawings, systems documentation, and white papers for clients within the following industries: IT hardware and services, software, consumer goods, financial, environmental, and healthcare. We pride ourselves on clean, easy-to-read technical documents with lively designs, figures, and drawings.

Our New Jersey technical writers can help you develop:

  • User guides (user manuals, assembly instructions, training guides, etc.)
  • Online Help systems (browser-based or standalone Help, e-learning content, knowledgebases, etc.)
  • Systems documentation (design/functional specifications, assessment reports, site guides, etc.)
  • Technical drawings (Visio/Photoshop diagrams, assembly instructions, flowcharts, PowerPoints, etc.)
  • Other technical documents (white papers, document templates, SOWs, Proposals/RFPs/RFQs, etc.)
Click the tabs below to see quick examples of our past work, or contact us to request full samples.

Examples of our past work:

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User guide

User guide for a customizable Human Resources management software suite.

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Assembly instructions

Assembly instructions for a solar-powered USB charging station/umbrella.

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Process guide

Process guide to recover backup server during disaster recovery effort.

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Online Help system

Online Help system for an exam management suite that coordinates all phases of testing cycles.

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Online Help system

Online Help system for a web-based software suite that integrates text, email, and voice messaging.

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Online Help system

Online Help system for a Laboratory Information Management System in a pharmaceutical setting.

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Assessment report

Findings and suggested action plan for company-wide enterprise backup environment.

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Site guide

Quick reference and overview of functions and configuration for enterprise backup environment.

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Functional specification

Functional requirements specification for laboratory information management system.

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Technical drawings

Network connectivity diagrams created in Visio for Smart Grid vision documents.

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Conceptual drawing

Drawing created in Photoshop to show the related aspects of Human Resources management suite.

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Assembly instructions

Assembly instructions for a solar-powered USB charging station/umbrella.

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White paper

White paper titled, “Remote Backup and Recovery of Oracle Databases: the Standby Database.”

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Document templates

Word and PowerPoint templates created to ensure uniform branding for all company deliverables.

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Business proposal

Business proposal for a secure method to manage funds in e-wallet accounts for users in Africa.

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